Shipping policy

We ship to mainland Spain, the Balearic Islands and all European Union countries.

Shipping cost

The cost depends on the delivery country and the order amount, and is shown before payment.

Destination	Orders up to €58.99	€59.00 to €99.98	From €99.99
Mainland Spain and Balearic Islands	€4.95	Free	Free
Portugal	€6.95	€1.95	Free
France, Belgium, Luxembourg, Netherlands, Germany, Italy	€7.95	€2.95	Free
Austria	€9.95	€4.95	Free
Czechia, Lithuania, Latvia, Sweden, Slovenia, Poland, Denmark, Slovakia, Hungary	€13.95	€8.95	€3.95
Ireland, Finland, Croatia, Romania, Bulgaria, Greece, Estonia	€16.95	€11.95	€6.95
Malta, Cyprus	€28.95	€23.95	€18.95

We do not currently ship to the Canary Islands, Ceuta or Melilla, or outside the European Union.

Delivery time

Mainland Spain and Balearic Islands: 24 to 72 business hours from order confirmation. Rest of the European Union: 3 to 7 business days depending on the country.

Order preparation

Orders are prepared Monday to Friday. If your order includes several garments, everything is shipped together in one parcel once it is complete, at no extra cost.

Tracking

When your order leaves our premises you will receive an email with the tracking number to follow the shipment.

Wrong address or parcel not collected

If the parcel is returned to us because the address provided was incorrect or because it was not collected within the carrier's deadline, we will contact you. Re-shipping costs the same as a new shipment.

Questions

Email info@underlove.es and we will get back to you as soon as possible.

This is a translation. In case of any discrepancy, the Spanish version prevails.